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If you need further assistance, please don't hesitate to contact us, QinGoo. Our customer service team will respond to your inquiries within 24 hours.

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Information on out-of-court consumer dispute resolution: The European Commission’s Consumer Redress Portal provides information on alternative dispute resolution bodies for EU consumers. You can access the portal here: https://consumer-redress.ec.europa.eu/. We are not willing or obliged to participate in alternative dispute resolution proceedings before a consumer arbitration board.